How To Fix B118 Lock On Cash Register Drawer Broken

What is a cash drawer?

A greenbacks drawer provides a means of temporarily storing greenbacks during and between POS transactions. APG's cash drawers are constructed of sturdy steel, utilize durable drawer slides, and come equipped with a four part lock.

My greenbacks drawer will non open electronically, how can I go it to fire?

Verify you are using the correct cable and that it is properly attached. For MultiPRO^® models see our Connectivity Guide. Bank check the drawer is not locked and verify your lock is in the vertical or 12 to vi o'clock position. Make sure you have the 4 safe anxiety attached to the lesser of your drawer. Identify your cash drawer on the edge of the counter. Remove the inner drawer and cheque for foreign obstructions then reinstall it.

Delight have your part number and serial number ready and feel free to contact united states.

Why does my cash drawer only stay closed if I lock it? How practise I go my cash drawer to shut?

Verify your lock is in the vertical or 12 o'clock to 6 o'clock position. Your greenbacks drawer may non be latching. Effort removing the inner drawer and look for an obstruction. Detect that the latch is in the open position Observe the latch spring is attached. Bank check that the inner drawer can attach to the latch. Watch this video for further assistance

I hear a click but my drawer does not open, how do I get the greenbacks drawer open and how do I check the latch position?

Check the drawer is not locked and verify your lock is in the vertical or 12 to 6 o'clock position. Remove the inner drawer and check for foreign obstructions and then reinstall information technology. Check the cash drawer is properly inserted on the rails, remove any items and then reinstall the inner drawer. Verify your latch jump is attached. Still need help? View our support videos on inner drawer removal or how to cheque your latch positions.

Delight have your part number and serial number ready and feel costless to contact usa.

Vasario Latch Open up

Vasario Latch Closed

Series 100 Latch Open Serial 100 Latch Open up

Series 100 Latch Closed Series 100 Latch Airtight

Series 4000 Latch Open up

Series 4000 Latch Closed Serial 4000 Latch Closed

How do I set up my cash drawer?

Are yous trying to set up your cash drawer? Lookout man the video beneath to larn how to connect an APG greenbacks drawer to a POS terminal.

Are you looking to set upward a cash drawer with a receipt printer? Spotter the video beneath to acquire about setting up a cash annals to connect to a POS receipt printer.

How do I gear up my greenbacks drawer to a receipt printer?

View our video, "How to Connect a Cash Drawer to a POS Receipt Printer." More information on how to connect a cash drawer to a printer tin can exist found here: https://www.apgsolutions.com/connecting-cash-drawer-printer/

How can I configure ii printer-connected cash drawers on my point of sale printer?

Many point of sale receipt printers take the ability to open two greenbacks drawers. APG offers the cable kits needed to do this. Contact our sales or technical back up team for more than information. In many cases, a betoken of auction receipt printer can open ii cash drawers, but can simply sense the open up/closed state of one drawer. Consult the printer documentation or contact the APG technical support team for more than information.

How tin can I manually open up and disassemble my cash drawer? How practice I open up a cash drawer with no keys?

Want to acquire how to disassemble and open a greenbacks drawer with no keys? Lookout man the videos below to learn how to manually open your cash drawer.

Determine what APG cash drawer you have purchased. Lookout man this video to assist notice your greenbacks drawer part ID and part number:

2. Once you have determined your cash drawer role ID, watch the corresponding video below to learn how to manually release your cash drawer:

Vasario Cash Drawer / Manual Open

Series 100 Cash Drawer / Transmission Open

Series 4000 Cash Drawer / Manual Open

Series 100 | How to Manually Open Your Cash Drawer

Larn how to open your APG Serial 100 Greenbacks Drawer without a key.

Your Series 100 cash drawer function number starts with the alphabetic character 'T.' If y'all are unsure, the Series 100 has a lock code that begins with the letter 'A' and has a plastic drawer front end. If you cannot wait for keys and you are unable to open the drawer electronically, watch this procedure to remove the encompass and have access to your till and currency.

A skilful-sized Phillips screwdriver is required. If y'all are using a cable connecting to your POS disconnect information technology. If your drawer is powered by the external ability supply attached to the wall outlet, unplug it now. Only unscrew these 2 specific screws from the cash drawer base of operations. Practice not remove any other screws. Slide the front of the drawer off the counter so you can remove the 2 screws that concur the embrace to the base of operations. Be careful, metal edges may be abrupt. Slide the cover to the rear. Y'all at present have admission to your till. Once y'all have returned the two screws that secure the cover to the base of operations your chore is complete.

For more questions, please phone call 763-571-5000

How can I test my cash drawer?

For the 320 interface, utilize the exam impress office on your printer driver once the cash drawer is enabled. The USB (554,554B) has executable files located on our software drivers page.

For Serial interfaces (484A, 212A), use the Repeat command from the DOS prompt. Instructions are located in the user's guide.

Vasario Series | How To Open a Cash Drawer Manually

Wondering how to open your Vasario cash drawer without central? If you cannot wait for replacement keys and you are unable to open the drawer electronically. Watch these 2 procedures to access your till and currency.

Choose your method depending upon your drawers lock position. You will demand a adept size Phillips screw driver. You should experience comfortable following the process. Utilize this method when your drawer is locked and you lot must admission your till and currency. If y'all are using a cablevision disconnect it. Flip the cash drawer over and locate the 6 screws you must remove. Unscrew only these specific 6 screws from the cash drawer base and remove. Do not remove any other screws. Please be careful removing the base of operations, the edges are raw metal and are sharp. To reassemble the drawer, open up the drawer by releasing the latch. Remove the inner drawer. Insert this stop with knobs first. Identify the base of operations back on the drawer and re-insert the 6 screws. Flip the drawer and re-insert the inner drawer and till. Utilize this method when your drawer is unlocked and you lot must access your till and currency. Slide the rear of the drawer off the counter ii or three inches (without tipping it over) but far enough so you tin run across the three screws along the back edge. Separate the base from the instance by removing just the three screws forth the back edge. Please be careful creating a gap, as the edges may exist precipitous. Lift the case or base of operations slightly to create a gap. Expect in to the gap and notice the latch arm, release the latch by pressing it to the side. The inner drawer will release open up. Close the gap and spiral the 3 screws back into place.

If you have more than questions, please call 763-571-5000

Series 4000 | How to Open a Greenbacks Drawer Manually

Wondering how to open your Serial 4000 cash drawer without a key? This is often referred to equally manual open or manually open. Lookout man this video to larn how to manually open a cash drawer.

Your Series 4000 cash drawer part number starts with a J. If y'all are unsure the Series 4000 has a lock code that begins with A and has a metal drawer forepart. If you cannot await for replacement keys and you are unable to open the drawer electronically.

Sentinel this procedure to remove the cover and have access to your till and currency. A good-sized Phillips spiral driver is required. If you are using a cable connecting to your POS disconnect information technology. If your drawer is powered by the external power supply attached to the wall outlet unplug it now. Only unscrew these specific 4 screws from the cash drawer base. Practice not remove any other screws. Slide the rear of the drawer off the counter ii to iii inches without tipping it over just far enough and so you tin can remove the two screws belongings the cover to the base of operations. In the same manner slide the front of the drawer off the counter and then yous can remove the remaining 2 screws that agree the encompass to the base. Be careful, metal edges maybe sharp. Slide the encompass to the rear. Yous now have access to your till. One time you have returned the four screws that secure the embrace to the base your task is consummate.

https://www.cashdrawer.com | 763-571-5000

How To Check Your Cash Drawer Latch Position

Having trouble endmost your APG Cash Drawer? You might demand to check your latch position. Watch this video to come across how you can check your latch on our Serial 4000, Serial 100 and Vasario Serial cash drawers. Simply remove the inner drawer and wait to the back of the drawer.

How do I mount my cash drawer under a counter?

A cash drawer tin exist mounted under the retail counter with APG'southward Under Counter Mounting Brackets (UCMB's). This can gratuitous up additional counter space or assistance to continue the greenbacks drawer out of plain sight. With mounting brackets, retailers can secure a cash drawer under a counter to clean upwards checkout clutter.

To view our undercounting cash register mounting options, visit our online shop and buy today!

undercounter cash register mounting under counter cash drawer mounting

How do I Remove the Inner Drawer? | Vasario™ Cash Drawer

Need help removing the inner drawer on your Vasario greenbacks drawer? Follow the instructions and watch the video beneath.

REMOVING THE DRAWER:

Open the greenbacks drawer and remove the plastic money and beak tray.
Grasp the drawer by the sides of the front and lift the drawer upward until information technology stops.
Tip the front of the drawer downwardly and pull the drawer out at an inclined angle.

REPLACING THE DRAWER:

With the drawer front tipped downward at an inclined angle, insert the drawer into the example nigh two inches.
Lift the drawer up until information technology stops, and pull the drawer out until it stops and drops into operating (horizontal) position. See Figure 3.
When the inner drawer is fully inserted, verify that the drawer opens and closes properly.

PREVENTATIVE MAINTENANCE:
Every six months the cash drawer slides should be cleaned and lubricated. Using a dry, lint free cloth, wipe out the old grease, along with any accumulated clay or debris, from the tracks and on the wheels. Practice not use water or any type of liquid cleaner. After the former grease has been removed, apply a sparse layer of lithium bearing grease to the forepart and rear wheels.

How do I Remove the Inner Drawer | Serial 100 + Series 4000 Cash Drawers

Need help removing the inner drawer on our Series 100 and Series 4000 Heavy duty drawers? Follow the instructions and watch the video beneath.

one. Open the drawer.

two. Remove the till assembly.

3. Pull the inner drawer out all the manner until it hits the drawer stop that is located on the base of the case. (A shot of this would be nice.)

4. With both hands on each side of the drawer pull straight up so out towards you with a adept house tug.

5. This separates the rails that remove the inner drawer from the base.

six. Once your inspection is completed, agree the drawer down assuasive the outer slide to position at the drawer rear.

7. Marshal the slides on the inner drawer to comprehend the inner rails.

8. Keep the drawer upwardly and over that drawer end while pushing in with a steady motion. Once the finish is cleared you are then allowing the drawer to drop downwards to it'due south natural position and the latching is completed.

nine. Using the keys make certain that the process was washed correctly. The drawer will open and shut prissy and shine.

If you have whatever more questions please contact our tech support at support@apgsolutions.com

Can I replace my cash drawer slides; or practice maintenance?

View the Series 100, 4000, 6000, Classic cash drawer slide maintenance instructions: Click hither to view document C-000-068

How practice I utilise the media slots and media storage area?

Many styles of APG drawers include slots in the forepart of the drawer and space below the till within the drawer to store various types of transaction media. Software may be written to have advantage of this feature by disabling the opening signal to the cash drawer when a non-greenbacks transaction is taking identify.

How practise I operate my locking till cover? How practice I lock my cash drawer till encompass?

Watch the video below to learn how to lock your till cover:

What does a locking till cover practise?

How do I know what till to society for my cash drawer? How practise I decide which locking till cover fits my till?

Delight refer to this certificate to make up one's mind what till to purchase: Till Number Identifier.

How to Observe Your Cash Annals Drawer Function ID or Part Number

Wondering what kind of greenbacks drawer y'all take? Trying to effigy out your cash drawer part number or role ID? Nosotros can aid! Follow the instructions below and watch the video to find out how to locate your cash drawer part ID or part number:

If your key lawmaking on the lock front begins with an 'A,' y'all take a heavy duty cash drawer.
Open the drawer remove and the till to see the silverish label in the inner drawer.
The J signifies you have a series 4,000 drawer and the T indicates you lot have the series 100 drawer. The terminal half dozen digits before the nuance are the manufacture date. This is your warranty start appointment.
If y'all accept a 3-digit lawmaking on your drawer lock, You have the Vasario -standard duty greenbacks drawer and your part ID is located on the bottom of the whole unit. Please note the industry date label. This is your warranty start appointment.

If yous are calling for assistance please take the part ID and serial number prepare We will be happy to help you. Nosotros truly thanks for purchasing our products.

How do I utilise my cash drawer?

A greenbacks drawer will open when properly connected to a host device, such equally a figurer or point of sale receipt printer capable of supporting a cash drawer. The drawer may besides include a means of reporting its status, opened or closed, back to the host device.

A till is also included inside the drawer. The till has divided areas for separating various pecker and coin denominations and other types of transaction media. Your cash drawer can balance on a counter peak and human action as a foundation for other POS equipment (including monitor, receipt printer, and keyboard). It can also exist mounted under the counter with APG's Under Counter Mounting Brackets. This can free upward boosted counter infinite.

How do I build a Point of Sale (POS) organisation?

APG offers a greenbacks drawer product configurator to help yous identify which solution is correct for your retail business. Users can sort past currency, POS life expectancy, number of annual transactions, business environment, mobility and security features, and drawer size and layout. Visit our Build a POS Solution page to notice your POS cash register friction match today!

How do I manually detach my greenbacks drawer?

Looking for help on how to disassemble your cash drawer? Sentry the videos below to make up one's mind how to dissemble and manually release a APG Cash Drawer.

Determine what APG cash drawer you take purchased. Watch this video to assistance discover your cash drawer part ID:
Once you take determined your cash drawer part ID, picket the respective video below to learn how to manually release your cash drawer:

Vasario Cash Drawer / Manual Open

Series 100 Greenbacks Drawer / Manual Open

Series 4000 Cash Drawer / Manual Open

How to Lock Your Cash Drawer Till Comprehend

Looking for a till cover to lock your cash in place? Our locking till covers are constructed will stainless steel and are durable to deter theft in whatsoever retail environment.

How exercise I decide which locking till cover fits my till?

How tin can I go my cash drawer to close?

Verify your lock is in the vertical or 12 to 6 o'clock position. Your cash drawer may not be latching. Attempt removing the inner drawer and await for an obstruction. Observe that the latch is in the open position Observe the latch spring is attached. Refer to the latch open and close positions beneath:

Vasario Latch Open

Vasario Latch Closed

Series 100 Latch Open

Series 100 Latch Closed Serial 100 Latch Closed

Series 4000 Latch Open

Series 4000 Latch Closed Serial 4000 Latch Closed

Contact Usa for Cash Drawer Technical Support

Contact Tech Back up

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